{"id":534,"date":"2014-04-10T19:18:35","date_gmt":"2014-04-10T19:18:35","guid":{"rendered":"http:\/\/www.timwyatt.ca\/test\/?p=534"},"modified":"2014-04-11T20:26:16","modified_gmt":"2014-04-11T20:26:16","slug":"how-can-a-service-provider-take-advantage-of-the-increase-in-new-shared-services-starts-sherpas-in-blue-shirts","status":"publish","type":"post","link":"https:\/\/www.timwyatt.ca\/test\/?p=534","title":{"rendered":"How Can a Service Provider Take Advantage of the Increase in New Shared Services Starts? | Sherpas in Blue Shirts"},"content":{"rendered":"
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In a recent blog<\/a> I noted that there is a new wave of shared services activity. But don\u2019t dismiss that news with an assumption that new starts in shared services just means taking a slice of business away from third-party service providers. Here are my tips for shifting this potential business loss to a new revenue stream.<\/p>\n

Tip #1: Be patient<\/b><\/p>\n

If a company has decided to go down the shared services path, your trying to convince them to use purely outsourcing is not likely to succeed. However, we know that over time companies that decide to embark on a shared services journey later decide to use third-party providers in their shared services mix, to a lesser or larger degree. So be patient. These activities take years to develop.<\/p>\n

Tip #2: Be an ally<\/b>\u00a0<\/b><\/p>\n

Don\u2019t be an enemy of their decision to take the shared services path. Instead, be an ally and assist them on their journey. You can help them build out their shared services approach and use that relationship to identify where they could use a third party for part of of the services.<\/p>\n

Tip #3: Cede control<\/b><\/p>\n

At some point a shared services unit probably will adopt a hybrid approach to services. Even so, companies moving to shared services inherently favor maintaining control; so the types of services you offer them should be designed to allow them to exercise control.<\/p>\n

Much of the outsourcing model is about giving the provider control so the provider can operate in an efficient manner and give the customer a low price. That approach won\u2019t work in a hybrid shared services model. Instead, take an approach along the lines of \u201cLet us help you craft control\u201d so you can participate going forward.<\/p>\n<\/div>\n

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Source: Everest Group<\/a><\/em><\/div>\n
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Related posts:<\/p>\n

    \n
  1. Are We About to See a New Wave of Shared Services Activity? | Sherpas in Blue Shirts<\/a><\/li>\n
  2. My Service Provider is Verticalizing\u2026Why Should I Care? | Sherpas in Blue Shirts<\/a><\/li>\n
  3. The Ethical Dilemma of Service Provider Innovation | Sherpas in Blue Shirts<\/a><\/li>\n
  4. Are You Ready to Renew Your Vows With Your Provider? | Sherpas in Blue Shirts<\/a><\/li>\n
  5. The Biggest Losers in the Service Provider World | Sherpas in Blue Shirts<\/a><\/li>\n<\/ol>\n

    \"YARPP\"<\/div>\n","protected":false},"excerpt":{"rendered":"

    In a recent blog I noted that there is a new wave of shared services activity. But don\u2019t dismiss that news with an assumption that new starts in shared services just means taking a slice…<\/p>\n

    Read More<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12],"tags":[],"class_list":["post-534","post","type-post","status-publish","format-standard","hentry","category-everest","comments-off"],"_links":{"self":[{"href":"https:\/\/www.timwyatt.ca\/test\/index.php?rest_route=\/wp\/v2\/posts\/534"}],"collection":[{"href":"https:\/\/www.timwyatt.ca\/test\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.timwyatt.ca\/test\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.timwyatt.ca\/test\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.timwyatt.ca\/test\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=534"}],"version-history":[{"count":1,"href":"https:\/\/www.timwyatt.ca\/test\/index.php?rest_route=\/wp\/v2\/posts\/534\/revisions"}],"predecessor-version":[{"id":535,"href":"https:\/\/www.timwyatt.ca\/test\/index.php?rest_route=\/wp\/v2\/posts\/534\/revisions\/535"}],"wp:attachment":[{"href":"https:\/\/www.timwyatt.ca\/test\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=534"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.timwyatt.ca\/test\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=534"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.timwyatt.ca\/test\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=534"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}