{"id":585,"date":"2014-12-22T12:11:30","date_gmt":"2014-12-22T12:11:30","guid":{"rendered":"http:\/\/www.timwyatt.ca\/test\/?p=585"},"modified":"2015-01-04T18:31:57","modified_gmt":"2015-01-04T18:31:57","slug":"oh-what-a-tangled-web-we-weave-when-first-we-practice-to-deceive-sherpas-in-blue-shirts","status":"publish","type":"post","link":"https:\/\/www.timwyatt.ca\/test\/?p=585","title":{"rendered":"Oh What a Tangled Web We Weave When First We Practice to Deceive | Sherpas in Blue Shirts"},"content":{"rendered":"
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As I recently looked at service providers\u2019 PowerPoint decks pitching their as-a-service offering, the well-known tangled-web-we-weave quote from Sir Walter Scott\u2019s 1808 poem \u201cMarmion\u201d came to mind. It\u2019s very clear that the industry is interested in moving to platform services. And it\u2019s a fabulous idea \u2014 great content reduced cost, agility and focus on the customer\u2019s business. The problem is no providers have actually done what they tout in their decks.<\/p>\n

Service providers discussing their offerings with analysts or potential customers use decks that make it seem that they have a great deal of experience in as-a-service offerings and they do this work all the time. However the truth is that they have done only pieces of these offerings and they have done many elements in isolation. But pulling it all together \u2014 not so much. When you push them on details, they fall back on a blizzard of integrated charts.<\/p>\n

Oh what a tangled web we weave when first we practice to deceive. But when we practice quite a while, it improves our style. (from \u201cMarmion\u201d)<\/p>\n

Over the past seven months I’ve seen glossy charts getting better by the moment and pitch decks becoming much more impressive. But still they deceive; no one has actual experience in the complete journey. Everest Group is working with providers that are on the way to doing it, but it takes three years.<\/p>\n

Here\u2019s my advice to providers that don\u2019t want to suffer the embarrassment of customers realizing their deception: the truth will set you free. Acknowledge that you can prove it now only in part and the rest will come about over the next two years.<\/p>\n<\/div>\n

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Source: Everest Group<\/a><\/em><\/div>\n
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    \"YARPP\"<\/div>\n","protected":false},"excerpt":{"rendered":"

    As I recently looked at service providers\u2019 PowerPoint decks pitching their as-a-service offering, the well-known tangled-web-we-weave quote from Sir Walter Scott\u2019s 1808 poem \u201cMarmion\u201d came to mind. It\u2019s very clear that the industry is interested…<\/p>\n

    Read More<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12],"tags":[],"class_list":["post-585","post","type-post","status-publish","format-standard","hentry","category-everest","comments-off"],"_links":{"self":[{"href":"https:\/\/www.timwyatt.ca\/test\/index.php?rest_route=\/wp\/v2\/posts\/585"}],"collection":[{"href":"https:\/\/www.timwyatt.ca\/test\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.timwyatt.ca\/test\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.timwyatt.ca\/test\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.timwyatt.ca\/test\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=585"}],"version-history":[{"count":1,"href":"https:\/\/www.timwyatt.ca\/test\/index.php?rest_route=\/wp\/v2\/posts\/585\/revisions"}],"predecessor-version":[{"id":586,"href":"https:\/\/www.timwyatt.ca\/test\/index.php?rest_route=\/wp\/v2\/posts\/585\/revisions\/586"}],"wp:attachment":[{"href":"https:\/\/www.timwyatt.ca\/test\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=585"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.timwyatt.ca\/test\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=585"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.timwyatt.ca\/test\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=585"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}